Skincare and earrings and glass nail files will not be exchanged if the original packaging has been opened for health and hygiene reasons. We know every shoe will not be a perfect fit, and therefore we have a convenient return policy. Unworn shoes may be returned to the address below within 7 days of purchase date and must be accompanied with original sales receipt or our e-mail confirmation of your order (you pay the return shipping). We will not accept worn shoes unless you have been given a return authorization number RA number by us.
Ship To: Top2toe-au P.O. Box 187, Cherrybrook NSW Australia 2126 Note: Obviously worn, and therefore unsaleable shoes will be shipped back to you with appropriate shipping charged to your credit card. If you have any questions about returns, please e-mail us.